Shipping Policy

At HALFAGE, we carefully prepare every order before it is shipped. This Shipping Policy explains our shipping process, estimated delivery timelines, and related information.

1. Order Processing

Orders are generally processed within 2–5 business days after successful payment.

Orders placed on weekends or public holidays will be processed on the next business day.

During product launches, sales, festive periods, or high-volume periods, processing may take longer. If there is a significant delay, we will try to notify you.

2. Delivery Within India

We currently ship orders across India.

Estimated delivery time after dispatch:

  • Metro cities: 2–5 business days

  • Other locations: 4–8 business days

  • Remote areas: 5–12 business days

Delivery timelines are estimates and may vary depending on the destination, courier service, weather, public holidays, and other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, HALFAGE may offer free shipping or promotional shipping rates.

4. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation containing the available tracking information.

You can use the tracking details provided to monitor your shipment.

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

HALFAGE is not responsible for delays or failed deliveries caused by:

  • Incorrect or incomplete addresses

  • Incorrect phone numbers

  • Missing apartment or house numbers

  • Unsuccessful delivery attempts

  • Refusal to accept the shipment

If an order is returned to us because of incorrect information provided by the customer, additional shipping charges may apply for reshipment.

6. Delayed or Lost Orders

Although we work with reliable delivery partners, unexpected delays can occur.

If your order appears to be significantly delayed or is reported as lost, please contact us at halfage1info@gmail.com with your order number.

We will coordinate with the relevant delivery partner to investigate the issue.

7. Damaged Packages

If your package appears visibly damaged at the time of delivery, please contact HALFAGE as soon as possible.

Where possible, take photographs or videos of the package and its condition before opening it. This may help us investigate the issue with the courier partner.

8. International Shipping

International shipping may be offered by HALFAGE in selected locations.

International customers may be responsible for applicable customs duties, import taxes, or other charges imposed by the destination country.

These charges are not controlled by HALFAGE and may vary depending on the destination country’s regulations.

9. Delivery Attempts

Our courier partners may make multiple delivery attempts before returning an undelivered package to the sender.

Please ensure that someone is available to receive the order at the provided delivery address.

10. Contact Us

For questions regarding shipping or your order, please contact:

HALFAGE
 Email: halfage1info@gmail.com