Refund & Return Policy

At HALFAGE, we want you to feel confident about your purchase. If your order does not work for you, you may request a return or exchange subject to the conditions below.

1. Return & Exchange Period

Return or exchange requests must be made within 7 days of delivery.

Requests made after this period may not be accepted.

2. Eligibility for Return or Exchange

To be eligible, the product must:

  • Be unused and unworn

  • Be unwashed and unaltered

  • Have all original tags attached

  • Be returned in its original packaging

  • Be free from stains, makeup, perfume, damage, or other signs of use

Products that do not meet these conditions may be rejected after inspection.

3. Non-Returnable Items

The following items are not eligible for return or exchange:

  • Products marked Final Sale

  • Customized or made-to-order garments

  • Products that have been worn, washed, altered, or damaged

  • Products returned without original tags or packaging

  • Items returned after the eligible return period

4. How to Request a Return or Exchange

To request a return or exchange, contact us at:

halfage1info@gmail.com

Please include:

  • Order number

  • Product name

  • Reason for return/exchange

  • Clear photographs of the product, if requested

Our team will review your request and provide the next steps.

5. Exchange

If you would like to exchange an item for another size, please contact us within the eligible exchange period.

Exchanges are subject to product availability.

If your requested size or product is unavailable, we may offer an alternative solution, such as store credit or a refund where applicable.

6. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Please provide photographs or videos showing the issue and the packaging.

After verification, HALFAGE may provide a replacement, exchange, or refund, as applicable.

7. Refunds

Once your returned product has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will generally be processed to the original payment method.

Depending on your bank or payment provider, it may take additional business days for the refunded amount to appear in your account.

8. Return Shipping

For returns due to a change of mind, size preference, or personal preference, the applicable return shipping charges may be deducted from the refund or may be payable by the customer.

If the product is confirmed to be defective, damaged, or incorrectly sent by HALFAGE, we will arrange an appropriate resolution.

9. Products Purchased on Sale

Products purchased during a sale or promotional period may be subject to different return or exchange conditions. Any applicable restrictions will be mentioned on the product page or at checkout.

10. Refund Processing

Refunds will only be initiated after the returned product has been received and successfully inspected.

If a returned product does not meet the eligibility requirements, HALFAGE reserves the right to reject the return and send the product back to the customer.

11. Order Cancellation

Cancellation requests should be made as soon as possible after placing an order.

Once an order has been processed or shipped, cancellation may no longer be possible and the customer may need to follow the applicable return procedure.

12. Contact Us

For any return, exchange, or refund-related questions, please contact:

HALFAGE
 Email: halfage1info@gmail.com